We, at Mending Hearts Family Services (MHFS), are committed to protecting the privacy of the users of the MHFS websites. This privacy statement discloses the privacy practices for all of websites owned or controlled by MHFS. This privacy statement applies only to websites owned or controlled by MHFS.

Information Collection and Use

Information Collected

MHFS is the sole owner of the information collected on this site. MHFS collects information from users at several different points on our website. Personal information collected from users will not be disclosed to others unless disclosure is necessary to provide services the user has requested.


MHFS does not require users to complete a registration form in order to browse our website. MHFS does not collect any personal information, such as names, addresses, credit card numbers, or social security numbers, from users browsing our website. You are only required to provide certain personal information to MHFS if you are ordering a product or service from MHFS, or are attempting to apply or renew membership with MHFS.

Log Files

MHFS gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. MHFS uses this information, which does not identify individual users, to analyze trends, administer the website, analyze website usage, and gather information.


If you purchase a product or service from MHFS, we request certain personally identifiable information from you, such as your name, address, e-mail address, and credit card number or other financial information. This information is used for billing and shipping purposes. If we have trouble processing an order, we will use this information to contact you.


If you apply for membership in MHFS, we request certain personally identifiable information from you, such as your name, address, e-mail address, date of birth, social security number, and credit card number or other financial information. This information is necessary to process your application and to contact you. When you enter your social security number on our membership application, we encrypt it using secure layer technology (SSL). We also request personally identifiable information from users who pay their membership dues online.


A cookie is a piece of data that is stored on a user’s computer for recordkeeping purposes. We use cookies on this website. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.

This privacy statement covers the use of cookies by MHFS only and does not cover the use of cookies on websites not owned or controlled by MHFS.

Information Sharing

Third Party Advertisers

MHFS does not accept any paid advertising for our website.

Third Party Intermediaries

MHFS uses some outside companies to process credit card orders and otherwise use your personally identifiable information in order to provide the products or services that you requested. These intermediaries are prohibited from using your personal information for any other purpose.



The security of your personal information is important to MHFS. MHFS takes every precaution to protect a user’s personal information. When you enter sensitive information on our website, such as a credit card or social security number, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information sent to us, both during transmission of the information and once we receive it. However, no method of transmission or method of electronic storage is completely secure. Therefore, while we use accepted industry means to protect your personal information, we cannot guarantee its absolute security.

Links to Outside Sites

This website may contain links to other sites that are not owned or controlled by MHFS. Please be aware that MHFS is not responsible for the privacy practices of any websites not owned or controlled by MHFS. We encourage you to read the privacy statements of each and every website that collects personally identifiable information.


We provide you with the opportunity to opt-out of having your personally identifiable information used for certain purposes. If you are a member of MHFS or ordered a product or service from MHFS and no longer wish to receive promotional communications from MHFS, you may opt-out of receiving such communications by contacting MHFS at or at 602-633-2246.

Changes to this Privacy Statement

If we decide to change our privacy policy, we will post these changes to this privacy statement and to other such places that we deem appropriate so that you are aware of the information that we collect, how we use it, and under what circumstances, if any, is the information disclosed. If at some point we decide to use personally identifiable information in a manner materially different from that stated at the time this information was collected, we will notify users by way of e-mail.

MHFS reserves the right to change this privacy statement at any time. Please review this statement frequently for any changes to our privacy policy.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or otherwise to comply with a judicial proceeding, court order, or other legal process.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at or at 602-633-2246.